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How do I become a member?

Can I be sure this isn’t a scam?

How is the winner chosen?

Winners are selected through randomdraws.com.au, a government-approved, independent random draw system. This ensures every draw is completely fair and transparent. The process is overseen by a third-party provider to guarantee the integrity of the results.

What benefits come with membership?

How do I enter the giveaways?

Do my entries accumulate?

Can my business become a partner?

Can partners still purchase memberships?

What happens to my membership if I cancel?

How can I upgrade or downgrade my membership?

I don’t live in Tasmania, can I enter?

How long until I receive my prize?

As a monthly member, can I purchase more entries into a giveaway?

Is my personal information safe with Members Tasmania?

Is it safe to enter my card details?

How can I confirm my entry is in the draw?

I can’t access my account or reset my password. What should I do?

I’ve had a failed payment. How do I reactivate my account?

I need to update my payment details.

I got a new phone number. How do I update it?

How do I cancel my membership?

Is there an age requirement?

How do I contact customer support?